khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 4433397114
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification process, which you must complete to log in. Once verified, you can bypass using a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. They will assist you in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once removed, download the latest version of the app and try logging in to see if the problem has been resolved. You should now be able to play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other similar apps. Withdrawals are limited to funds earned through gaming activities, and bonus money cannot be withdrawn. This means users can only cash out the money they've earned while playing, not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay in payment processing is a notable exception to the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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